--- /dev/null
+{%extends "nav_about.html"%}
+{%block title%}Purchasing Terms & Conditions{%endblock%}
+{%block content%}
+<h1>Purchasing Terms & Conditions</h1>
+
+<p>
+ This page lists the general terms & conditions for all purchases
+ made on <strong>www.postgresql.eu</strong>.
+</p>
+
+<h3>General Terms</h3>
+<p>
+ PostgreSQL Europe sells memberships to the association, as well as
+ attendance tickets, add-ons and sponsorships to events, physical or
+ virtual, related to PostgreSQL. All payments are instant and
+ one-time payments. No subscriptions are sold, and to renew a
+ membership a completely new payment is made if the member chooses to
+ renew the membership.
+</p>
+<p>
+ PostgreSQL Europe uses multiple different payment providers, which
+ can be selected during the payment. Our primary providers are
+ <a href="https://adyen.com/">Adyen</a>, <a href="https://wise.com/">Wise</a>,
+ <a href="https://paypal.com/">PayPal</a>
+ and <a href="https://trustly.com/">Trustly</a>. Details about each
+ payment provider is given as part of the payment process.
+</p>
+<p>
+ All payments are processed for PostgreSQL Europe, a French
+ registered non-profit organisation. All interactions and contracts are governed
+ by French law.
+</p>
+
+<h3>Privacy Policy</h3>
+<p>
+ PostgreSQL Europe stores minimal personal information related to
+ payments made.
+<ul>
+ <li>
+ For credit card payments, no data is stored other than
+ the <em>type</em> of card used (e.g. Mastercard).
+ </li>
+ <li>
+ For paypal payments, the e-mail address of and the name associated
+ with the paypal account used to make the payment is stored.
+ </li>
+ <li>
+ For bank transfer payments, the IBAN number of and name associated
+ with the sending account is stored <em>if</em> it is sent by your
+ bank.
+ </li>
+ <li>
+ For Trustly payments, no data is stored.
+ </li>
+</ul>
+</p>
+<p>
+ Depending on the requirements of the payment schemes, our payment
+ providers may store further personal data such as card numbers or
+ bank account details, temporarily or long-term, in order to provide
+ the processing service.
+</p>
+<p>
+ Depending on what is being purchased, we may store some personal
+ details required to deliver that service, independent of the
+ payment information. Please see our
+ general <a href="/about/privacypolicy/">Privacy Policy</a> for
+ details.
+</p>
+
+<h3>Refunds and cancellations</h3>
+<p>
+ Membership fees are non-refundable.
+</p>
+<p>
+ For event tickets, add-ons and sponsorships, refunds are normally
+ possible up to a certain amount of time before the event. Please see
+ the cancellation policy of the individual event that is available
+ when you sign up for your ticket(s). The event website will also
+ contain instructions for how to request a refund.
+</p>
+
+<h3>Contact information</h3>
+<p>
+ For any questions regarding <em>payments</em>, please contact us
+ at <b>treasurer(at)postgresql(dot)eu</b>.
+</p>
+<p>
+ For any questions about an event that you have or are about to make
+ a purchase for, please contact the individual event organisation
+ team, listed on the event website.
+</p>
+<p>
+ Also see our general <a href="/about/contact/">Contact Us</a> page.
+</p>
+
+{%endblock%}