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LDAP team sync limited to 1499 max members #162

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janiceilene opened this issue Oct 7, 2020 · 0 comments · May be fixed by #201
Open

LDAP team sync limited to 1499 max members #162

janiceilene opened this issue Oct 7, 2020 · 0 comments · May be fixed by #201

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@janiceilene
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@janiceilene janiceilene commented Oct 7, 2020

What feature or product is affected?

LDAP team sync—GHES admin docs

What is the new or expected behavior?

When syncing a group from LDAP to a team that has greater than 1500 members, it doesn't populate any users. However, syncing a group that has 1499 members seems to work. It was asked if their LDAP service supports paged results and if they have a page cap, to which they replied that pagination is working.

How is the old or inaccurate behavior currently documented?

From a support ticket:

This has not been documented yet.

I think it would maybe be best suited for a note or call out in https://docs.github.com/en/enterprise/admin/authentication/using-ldap#enabling-ldap-sync

Something as short as this I think would at least give us something to point to when customers ask:

Note: LDAP synchronized teams are limited to a maximum 1499 members.

Who does this affect?

GHES admins using LDAP team sync with teams of 1500+ members

@github-actions github-actions bot added the triage label Oct 7, 2020
@github-actions github-actions bot added this to Triage in Docs team reviews Oct 7, 2020
@janiceilene janiceilene added content core and removed triage labels Oct 7, 2020
casals added a commit to casals/docs that referenced this issue Oct 7, 2020
Fixes github#162
@casals casals linked a pull request that will close this issue Oct 7, 2020
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